FAQ
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Deposit & Cancellation Policy
All deposits are non-refundable.
Appointments can be rescheduled at least 24 hours in advance. Rescheduling within 24 hours is not permitted.
No-shows will result in the loss of your deposit.
Cancellations will also forfeit the deposit.
If you are unable to reschedule, please contact us at 022 157 3537 / 092 594 331 or email topazzhairandbeauty@gmail.com at least 24 hours before your appointment to request changes.
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At Topazz Hair and Beauty, we are committed to providing you with the best manicure and pedicure experience, featuring:
💰 Affordable Prices – High-quality services at great value. 💖 Professional & Friendly Staff – Our team ensures you feel welcome and well cared for. 🛁 Premium Pipeless Pedicure Chairs – Equipped with a whirlpool function for a relaxing, hygienic experience. 🏡 Luxurious Spa Atmosphere – An elegant and serene interior for ultimate comfort. 🎨 Top-Quality Products – A wide range of colors from renowned brands to suit your style. 🧼 Strict Sanitation Standards – All tools undergo a three-step sterilization process and are sealed in sterilized pouches before use.
✨ Experience the difference at Topazz Hair and Beauty! ✨
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It depends on your lifestyle, preferences, and nail health! Here are some factors to consider:
✅ Get Artificial Nails (Acrylic/Gel) If:
✔️ You want long, strong, and beautifully shaped nails. ✔️ You love nail art or long-lasting manicures. ✔️ Your natural nails are weak, brittle, or prone to breaking. ✔️ You don’t mind maintenance (fills every 2-3 weeks).
❌ Avoid Artificial Nails If:
❌ You prefer a low-maintenance, natural look. ❌ Your nails are already strong and healthy. ❌ You have an allergic reaction to acrylic/gel products. ❌ You don't want to commit to regular upkeep.
💡 Alternative Option: If you’re unsure, try gel polish on natural nails for durability without extensions.
Would you like a recommendation based on your nail condition? 😊
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Yes! We warmly welcome both walk-ins and appointment customers. However, to ensure better service and a seamless experience, we highly recommend booking in advance through our website
📅 Book your appointment today for the best experience! ✨
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At Topazz Hair and Beauty, we welcome both walk-in clients and appointments. However, to minimize wait times and ensure the best experience, we highly recommend booking in advance.
By scheduling an appointment, you allow us to reserve a dedicated time slot tailored to your chosen services, ensuring you receive the full attention and experience you deserve.
Appointment Guidelines:
⏳ Arrive 5–10 Minutes Early – This gives you time to discuss your desired look and explore our color selection. 📞 Running Late? – Please contact us as soon as possible to reschedule. We will do our best to accommodate you.
💖 Book ahead for a seamless, stress-free experience!
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To keep your manicure looking fresh and long-lasting, follow these simple tips:
✔️ Moisturize Regularly – Keep your hands and cuticles hydrated to prevent chipping and dryness. ✔️ Use Cuticle Oil Daily – Nourishes your nails and promotes healthy growth. ✔️ Wear Gloves – Protect your nails from water and harsh chemicals when doing household chores. ✔️ Avoid Using Nails as Tools – Prevent lifting or breakage by handling tasks gently. ✔️ Apply a Top Coat – Refresh your manicure with a thin layer of top coat every few days for extra shine and protection.
💖 Follow these steps, and your nails will stay flawless for longer! 💖
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The ideal frequency for manicures depends on your nail growth, lifestyle, and daily activities. For healthy and well-maintained nails, we recommend scheduling a manicure every 2–3 weeks.
💖 Regular manicures help:
✔️ Keep nails strong and healthy. ✔️ Prevent breakage and chipping. ✔️ Maintain a polished, fresh look.
📌 Pro Tip: Talk to your nail technician about any concerns or goals for personalized nail care advice—we’re here to help! 😊
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To ensure the best experience, please follow these guidelines before your pedicure:
✔️ Avoid Shaving – Do not shave your legs at least 24 hours before your appointment to prevent irritation or sensitivity. ✔️ Bring Flip-Flops – Wearing open-toed shoes helps prevent smudging after your pedicure. Flip-flops are available for purchase if needed. ✔️ Avoid Wearing Disposable Slippers Outside – We strongly discourage wearing disposable slippers outside the salon for hygiene and safety reasons.
💖 Follow these steps for a smooth and enjoyable pedicure experience! 😊